Fons Trompenaars

Fons Trompenaars studied Economics at the Free University of Amsterdam and later earned a Ph.D. from Wharton School, University of Pennsylvania, with a dissertation on differences in conceptions of organizational structure in various cultures. He experienced cultural differences firsthand at home, where he grew up speaking both French and Dutch, and then later at work, with the Royal Dutch Shell Group in nine countries.

Fons entered the Royal Dutch Shell Group in 1981 and moved into the Personnel Division for Shell in Rotterdam. From 1985, he worked in job classification and management development at the Shell Research Laboratories in Amsterdam. In 1989 he became Managing Director of the Centre for International Business Studies (C.I.B.S. B.V.), a consulting and training organisation for international management; which now trades as Trompenaars Hampden-Turner. He has worked as a consultant for such companies as: Shell, BP, Philips, IBM, Heineken, Applied Materials, AMD, VNU, TRW, Mars, Motorola, General Motors, Dow Chemical, CSM, Telfort, Wolters Kluwer, Gerling NCM, Merrill Lynch, Johnson & Johnson, PepsiCo, and Honeywell.

Fons Trompenaars wrote Riding the Waves of Culture, Understanding Cultural Diversity in Business, (1993). This book has sold over 120,000 copies and has been translated into French, German, Dutch, Korean, Danish, Turkish, Chinese, Hungarian, Polish and Portuguese. He is also co-author of Seven Cultures of Capitalism (1993), Building Cross-Cultural Competence (2000) and 21 Leaders for the 21st Century (2001) with Charles Hampden-Turner. He published Riding the Whirlwind, a dynamic new take on creativity and innovation. Fons has co-written an article with Peter Woolliams entitled “Lost in Translation” regarding culture and failure, which was published in the April 2011.

Andre Laurent

Emeritus Professor of Organizational Behavior at INSEAD, André Laurent's work concentrates on the international, cross-cultural dimensions of management and organizations.

His research, published in numerous articles and book chapters, investigates the impact of national cultures on management and organizational processes. His teaching centers on cultural diversity in multinational organizations as it affects multicultural teams, international human resource management, corporate culture and organizational learning and change. His consulting activity has often been related to issues of cooperation across borders and the merging of organizations across cultures.

In 1992 he was the recipient of the American Society for Training and Development (ASTD) International Professional Practice Area Research Award for outstanding research in the field of Human Resource Development.

Prior to the multicultural focus of his work, he has been interested in managerial behavior in hierarchical relationships. He has investigated the overlooked issues of managerial subordinacy and upward organizational relationships.

During his tenure at INSEAD, he spent a Summer Term as Visiting Scholar at Stanford University and a year as Visiting Professor at the European Institute for Advanced Studies in Management in Brussels.

Before joining INSEAD, André Laurent was on the Faculty of the University of Michigan, Institute for Social Research where he conducted methodological studies of the survey research interview. Prior to that, he worked as an industrial psychologist for Pechiney in West Africa and as a clinical psychologist for the French Air Force during his military service.

Originally trained as a clinical psychologist at the Ecole de Psychologues Praticiens de Paris, he holds a degree in Sociology and a Doctorate in Psychology from the University of Paris-Sorbonne and an ITP degree from Harvard University.